Health Forum Web Seminars
The Invisible Architecture of Your Hospital:
Creating a Sustainable Source of Strategic Advantage
Joe Tye, CEO and Head Coach, Values Coach, Inc.
Date: Wednesday, May 6, 2009
No one would ever build a new hospital wing, or even remodel a treatment room, without first having a detailed set of architectural drawings. But when it comes to patient and employee satisfaction and loyalty, the invisible architecture of the organization is a far more important determinant of sustainable success. This fast-paced, interactive webinar will highlight the importance of consciously crafting your own invisible architecture and share practical strategies for doing so.
Key Points Covered
- Why core values, corporate culture and emotional climate are important for optimizing patient satisfaction, productivity, morale, and service quality.
- How to gain a sustainable source of strategic competitive advantage by building your core values into your brand identity.
- Essential steps for moving from a culture of mere accountability toward a culture of ownership.
- Why the emotional climate of the workplace is defined by what you expect and what you tolerate and what practical actions promote a more positive and productive workplace.
Click here to preview Joe's unique insights and ideas in his special report Moving from a Culture of Accountability toward a Culture of Ownership.
Who will Benefit from Participation
Because the subject is of such universal importance, this web seminar is ideally suited for senior executives and leadership in the areas of health care:
- Administration and Operations
- Quality Improvement and Patient Care Services
- Human Resources and Workforce Development
- Strategic Planning and Business Development
- Nursing and Allied Health Leadership
- Finance
Bring your leadership group together to participate as a team for even further value and benefit.
Purchase the Recording
Price: $225
Length: 90 minutes
Click here to purchase online.
Click here to download an order form to mail or fax.
Joe Tye
Joe Tye is CEO and Head Coach of Values Coach Inc., which provides consulting, coaching, and training on values-based life and leadership skills for hospitals and other organizations across North America. Prior to founding Values Coach in 1994, Joe capped a 25-year career in healthcare administration as chief operating officer for a 700-bed community teaching hospital. He was also first president of the Association of Air Medical Services and a leading activist fighting against unethical tobacco industry marketing practices. He is the author or coauthor of ten books, including The Healing Tree and companion study guide Healing the Hospital, as well as his latest, The Florence Prescription: From Accountability to Ownership. Joe earned a masters degree in hospital and health administration from The University of Iowa and an MBA from the Stanford Graduate School of Business. Joe is a dynamic, passionate and entertaining speaker with a powerful message to deliver. His presentations are packed with unique insights and practical ideas, richly illustrated by real-world examples, and spiced with humor and stories.
As a member of Health Forum's speaker service, Forum Faculty, Joe is available to work with hospitals and health systems on customized retreat programs, values training initiatives, and consulting projects on values-based cultural transformation. Click here for more information.
Feedback on Joe's keynote presentation at the Health Forum/AHA 22nd Annual Rural Health Care Leadership Conference:
"Outstanding. If we all followed his advice we would be running the right kind of organizations."
"Clear, concise, usable info given with enthusiasm and great reinforcing stories."
"Lost of useful nuggets to take home."
"Excellent presentation. Positive forward thinking. Good ideas and tools."
"Very interesting. Good way to connect us to our roots and mission."
Web Seminar Questions?
Contact Connie Lang at clang@healthforum.com or (201) 238-2546.
Look for more Health Forum Web Seminars to be announced soon.
